Tucked away in the beautiful Suffolk countryside, our small rural business has grown from a simple love of farmhouse life and homes filled with heart. We live in an old farmhouse where muddy boots gather by the door, the kettle is always close to boiling, and life is shared with our large family and our loyal dog. It’s busy, often noisy, sometimes chaotic, but always full of warmth.

Country living has taught us that home isn’t about perfection; it’s about comfort, character and the feeling you get when you walk through the door. It’s worn wooden tables, soft lamplight in the evenings, fresh air through open windows, and space to gather the people you love.

We created our shop to share that feeling. Each piece is chosen with care, inspired by rural simplicity and timeless farmhouse style, to help you create a home that feels calm, welcoming and beautifully lived in.

Because even in the busiest seasons of life, home should be your quiet place — somewhere to slow down, breathe deeply and make memories around the table.

Your Questions, Answered

Standard delivery UK mainland £4.95
Express delivery UK mainland only £8.95 order placed before 11am
Channel Island delivery £7.95
Heavy and large items may incur a surcharge, we will contact you to arrange. Please contact us if you want to know more.
We use Royal Mail & Parcel Force for larger delivery’s.
Returns & Refunds
We truly hope you love your new home pieces as much as we do. However, if something isn’t quite right, we’re here to help.
Your Right to Change Your Mind (UK Customers)
Under the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of receiving your items.
- You must notify us within 14 days of delivery that you wish to return your item(s).
- Once you’ve told us, you have a further 14 days to send the item(s) back.
- Items must be unused, in their original packaging, and in a resaleable condition.
Unless the item is faulty or damaged on arrival, return postage costs are the customer’s responsibility.
We recommend using a tracked service, as we cannot be responsible for items lost in transit.
Refunds will be processed within 14 days of us receiving the returned goods (or receiving proof of return), in line with UK regulations.
Please note:
- Original delivery charges are refundable in line with statutory requirements (standard delivery cost only).
- Any upgraded delivery services are non-refundable.
Damaged or Faulty Items
We take great care in packaging your order, but if your item arrives damaged or faulty, we are very sorry.
Please contact us within 24 hours of delivery and provide:
- Clear photos of the damage
- A short video showing the damage and the packaging
This helps us resolve the issue quickly for you and raise it with our couriers where needed.
If the item is confirmed as damaged or faulty:
- We will arrange a replacement, repair, or refund in line with your rights under the Consumer Rights Act 2015.
- You will not be responsible for return shipping costs in these circumstances.
Unfortunately, we may not be able to accept damage claims reported after 24 hours.
How Returns Are Processed
Once your returned item arrives back with us:
- All returns are inspected within 72 hours (3 working days).
- We will email you to confirm whether your refund has been approved.
- Approved refunds are issued back to your original payment method.
Please allow your bank or payment provider additional time to process the refund once issued.
Undelivered or Refused Parcels
If a parcel is returned to us due to:
- Incorrect address details
- Missed delivery
- Refused delivery
A refund will only be processed once the parcel has safely returned to us. Original shipping costs are non-refundable in these cases.
A Quick Note
As a small independent home interiors business, every order truly means the world to us. We always aim to be fair, reasonable, and helpful — so if you’re unsure about anything at all, please just get in touch.
We’re here to help 🤍
You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.
Or you can pop into our new shop, opening October 2026
22a Well Close Square, Framlingham, Woodbridge, Suffolk, IP13 9DS
This website collects personal information to power our site analytics, including:
- Information about your browser, network, and device
- Web pages you visited prior to coming to this website
- Your IP address
This information may also include details about your use of this website, including:
- Clicks
- Internal links
- Pages visited
- Scrolling
- Searches
- Timestamps
We provide this information to Squarespace, our website analytics provider, to learn about site traffic and activity.
We stock items from many different suppliers, they are all UK based. We have Incorporated, small independent UK based small brands. Particularly in our stunning soft furnishings section.
Please do message us if you would like to know more details about our stocked brands.

Nell’s Farmhouse Interiors

PRIVACY POLICY
Last updated: [25/02/2026]
At Nell’s Farmhouse Interiors, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our website, you agree to the terms of this policy.
1. Who We Are
Nell’s Farmhouse Interiors
Email: admin@nellsfarmhouseinteriors.co.uk
Nell’s Farmhouse Interiors
22a Well Close Square, Framlingham, Woodbridge, Suffolk, IP13 9DS
For the purposes of data protection law, we are the “data controller” of your personal data.
2. What Information We Collect
We may collect and process the following information:
Information You Provide to Us
- Full name
- Billing address
- Delivery address
- Email address
- Telephone number
- Order details
- Account login details (if applicable)
- Any information you provide when contacting us
Payment Information
Payment details are processed securely by our third-party payment providers. We do not store full card details.
Website Usage Information
- IP address
- Browser type
- Device type
- Pages visited
- Cookies and tracking data
Marketing Information
- Email address
- Name (if provided)
- Marketing preferences
3. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Manage payments and refunds
- Communicate with you about your order
- Provide customer support
- Improve our website and services
- Comply with legal and tax obligations
- Send marketing communications (if you have opted in)
4. Our Lawful Bases for Processing
Under UK GDPR, we rely on the following lawful bases:
Contract – To process and fulfil your orders.
Legal obligation – To comply with tax and accounting requirements.
Legitimate interests – To improve our services and prevent fraud.
Consent – For marketing emails and non-essential cookies.
You can withdraw your consent at any time.
5. Who We Share Your Data With
We may share your information with trusted third parties where necessary, including:
- Payment providers
- Delivery couriers
- Website hosting providers
- Email marketing platforms
- Accountants or bookkeeping services
- IT and website support providers
We only share information that is necessary and ensure appropriate safeguards are in place.
6. How Long We Keep Your Data
We retain personal data only as long as necessary:
- Order and financial records: 6 years (for tax purposes)
- Marketing data: until you withdraw consent
- Customer enquiries: up to 24 months
After this period, data is securely deleted or anonymised.
7. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent (where processing is based on consent)
To exercise any of these rights, please contact us at:
Admin@nellsfarmhouseinteriors.co.uk
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
https://ico.org.uk
8. Cookies
Our website uses cookies to improve your browsing experience and analyse website traffic.
You can control cookie preferences through your browser settings and via our cookie banner.
For more information, please see our Cookie Policy.
9. Data Security
We take appropriate security measures to protect your personal data, including:
- Secure SSL encryption
- Secure payment gateways
- Restricted access to personal data
- Regular monitoring of our systems
However, no online transmission can be guaranteed to be completely secure.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
WEBSITE TERMS & CONDITIONS
Last updated: 25/02/2026
These Terms & Conditions govern your use of the website www.nellsfarmhouseinteriors.co.uk and the purchase of goods from Nell’s Farmhouse Interiors.
By using our website and placing an order, you agree to be bound by these Terms.
1. About Us
Nell’s Farmhouse Interiors
22a Well Close Square, Framlingham, Woodbridge, Suffolk, IP13 9DS
Email: admin@nellsfarmhouseinteriors.co.uk
2. Use of This Website
By using this website, you confirm that:
- You are at least 18 years old
- You are legally capable of entering into binding contracts
- The information you provide is accurate and complete
We reserve the right to refuse service or cancel orders at our discretion.
3. Products
We take care to ensure product descriptions, images and prices are accurate. However:
- Colours may vary slightly due to screen settings
- Measurements are approximate
- Handmade or natural items may have slight variations
All products are subject to availability.
4. Orders
When you place an order:
- You will receive an order confirmation email.
- This email confirms receipt of your order but does not constitute acceptance.
- A contract is formed once your order has been dispatched.
We reserve the right to cancel orders due to pricing errors, stock issues, or suspected fraudulent activity.
5. Prices & Payment
- All prices are listed in GBP (£).
- Prices include VAT where applicable.
- Delivery costs are shown at checkout.
Payment must be made in full at the time of ordering.
We use secure third-party payment providers and do not store full card details.
6. Delivery
Delivery times are estimates and not guaranteed.
We are not responsible for delays caused by:
- Couriers
- Incorrect address details
- Customs or unforeseen circumstances
Risk passes to you once the goods are delivered to your address.
If a parcel is returned to us due to incorrect address details or failed delivery attempts, additional postage charges may apply.
7. Returns & Refunds
Please refer to our separate Returns Policy for full details.
Under the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of receiving your goods.
Items must be returned unused and in original packaging unless faulty.
Refunds will be processed in accordance with UK consumer law.
8. Damaged or Faulty Goods
If your item arrives damaged or faulty, please contact us within 24 hours of delivery with clear photos and a video.
Your statutory rights under the Consumer Rights Act 2015 are not affected.
9. Intellectual Property
All content on this website, including:
- Images
- Text
- Branding
- Logos
- Product descriptions
is the property of Nell’s Farmhouse Interiors and may not be copied, reproduced or distributed without permission.
10. Limitation of Liability
We are not liable for:
- Indirect or consequential losses
- Loss of profit, revenue or business
- Delays outside our reasonable control
Nothing in these Terms limits your statutory rights or our liability for death or personal injury caused by negligence.
11. Privacy & Data Protection
Your personal information is handled in accordance with our Privacy Policy.
12. Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Changes to These Terms
We reserve the right to update these Terms at any time. The latest version will always be available on our website.
This website collects personal information to power our site analytics, including:
- Information about your browser, network, and device
- Web pages you visited prior to coming to this website
- Your IP address
This information may also include details about your use of this website, including:
- Clicks
- Internal links
- Pages visited
- Scrolling
- Searches
- Timestamps
We provide this information to Squarespace, our website analytics provider, to learn about site traffic and activity.

Contact

admin@nellsfarmhouseinteriors.co.uk
0753318969

Nell's Farmhouse Interiors, 22a Well Close Square, Framlingham, Woodbridge, Suffolk, IP13 9DS, United Kingdom — charming country-style home furnishings and handcrafted decor.

OPENING OCTOBER 2026

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Your Questions, Answered

Nell’s Farmhouse Interiors

Contact

admin@nellsfarmhouseinteriors.co.uk0753318969

© Nell's Farmhouse Interiors 2026

admin@nellsfarmhouseinteriors.co.uk
0753318969